IT Infrastructure Support
Infrastructure Development Services
- Computing requirement assessment and procurement
- Networking requirement planning and deployment
- Server & Storage needs fulfillment
- Supply of software products and licenses
Infrastructure Management Solutions
- Customer Care Center — in-house help desk support
- Break Fix maintenance management
- Anti-virus management and control services
- Backup services
- Database administration
Computing Requirements
Ethereal Informatics (P) Ltd offers its customers an entire range of products in business computing. With world-class tie-ups with companies like HP, Lenovo, IBM, Epson, and others, we represent their complete range of products — desktops, laptops, printers, and multifunction devices.
Networking Requirements
Our expert team plans and deploys network solutions including structured cabling, copper wiring, fiber optics, LAN connectivity, and device sharing. We implement popular operating systems such as Windows, Novell Netware, Linux, and Unix.
Storage Needs
- DAS (Direct-Attached Storage) solutions
- SAN (Storage Area Network) implementation
- RAID (Redundant Array of Independent Disks) configuration
Software Products
Ethereal Informatics (P) Ltd has partnered with companies like Microsoft to offer its customers packaged software solutions and operating system licenses.
Managed Services
- Customer Care Center: In-house help desk with experienced engineers to assist customers on the phone
- Break Fix Maintenance: Annual maintenance contracts for all types of computer systems
- Anti-virus Management: Coverage for desktops, laptops, and servers — including installation, virus removal, and annual maintenance
- Backup Services: Backup operations for servers per the defined backup strategy of the client organization
- Database Administration: Expert team to implement, support, and manage SQL databases